Solutions
Overview Sales Portal Workflow Solution Reference Management System Publishing Workflow

Cogenix offers business consulting, application development, and software integration services to our international client base. We are platform and vendor agnostic, using Agile software development methods to pursue the best of breed solutions to achieve optimal results at the most efficient cost.

We have proven ability in delivering services and solutions across many specialties including:

Sales Portal
Adobe, the second largest desktop software company in the United States, builds award-winning software solutions for network publishing, including web, print, video, wireless, and broadband applications. Marketing their impressive list of products requires a continual transfer of ideas and information among a large staff located throughout the world. Cogenix delivered a business intelligence solution to communicate critical information between teams and groups. Armed with this data, Adobe Marketing can plan more efficiently and minimize uninformed risk-taking.

Workflow Solution
The Lakehaven Utility District provides water and sewer service to Federal Way, Washington and surrounding areas. With an out-of-date, paper-based system for tracking and approval of staff time, processing monthly payroll was a costly and inefficient process. Lakehaven required a solution that combined cutting-edge technology with a simple, user-friendly interface. The Cogenix team leveraged their knowledge of .NET to produce a solution that fully meets their needs.

Reference Management System
Adobe's challenge was to construct a system to support the management of their World Wide Customer Reference Program. The Cogenix team analyzed Adobe's current systems and business processes, working closely with key members of the worldwide reference group to identify specific needs. The developed solution allows the Corporate Marketing, Sales and Public Relations teams to have access to timely searchable reference information from the Adobe sales portal.

Publishing Workflow
Homes & Land Corporation, Kirkland, produces thirteen regional real estate magazines a month and needed a way to streamline the creation of these print publications. The Cogenix team designed a solution enabling all parties, from remote real estate agents to internal production designers, to participate in critical phases of the publishing process. The result was a 50% improvement in the print publishing production cycle, lower support costs, and greater publishing capacity.

In Brief: Intranet portal with a custom document library application integrated with 3rd-party software data stores.

The Problem Adobe is the second largest PC software company in the U.S. building award-winning software solutions in graphic design, imaging, dynamic media and authoring, that enable their customers to create, publish and deliver visually rich content for various types of media.

Adobe's challenge was to provide timely, mission critical business and product information to empower its decision makers within the worldwide sales and marketing divisions. But Adobe faced problems including data sources in disparate business systems, limited search functionality, and poor accessibility into a core 3rd-party software package.

The Solution The Cogenix team analyzed Adobe's current systems and business processes, working closely with key members of the worldwide corporate marketing communications group to identify specific needs. Their needs were evaluated to determine which could be met through integration with existing software and which would require custom solutions

Cogenix created a secure web interface integrated with a custom document library and critical data from its 3rd-party software package. By leveraging the corporate intranet, the least expensive way to make information available to a broad set of employees, the Cogenix team overcame the challenge and delivered the solution under an aggressive schedule.

The Results Via the Adobe corporate intranet, worldwide staff can securely access a fully searchable contact management system, document library, and vital product information from a single interface. The results include:

  • Empowering decision makers through the delivery of accurate and timely business data.
  • Ensuring consistent sales and marketing messaging across a wide geographic group.
  • Improving collaboration across teams through a single document repository and tracking system.

The Technologies Flex, Flash Builder, ColdFusion, AJAX, ASP.NET, C#, SQL Server 2008 R2

In Brief: Workflow Management & Staff Time Tracking

The Problem Lakehaven Utility District used a paper-based system to track their employee time, which required several full-time administrative staff members to maintain. Several different forms were necessary to manage the wide variety of time log types combined with different employee bargaining units. These forms had to pass through the hands of a number of different staff members during the approval process, which lead to numerous opportunities for inefficiency.

It was standard practice that employees would take leave before receiving final approval from supervisors, creating situations in which more leave was taken than was available to them. Many employees were unfamiliar with time log options available to their specific bargaining unit and would routinely require administrative assistance.

The Solution Lakehaven required a system that would significantly streamline the time log process by eliminating the need for paper throughout. This system would combine the many paper forms previously used into a clean, simple user interface that provides ease of time log entry. It would track the amount of time taken for specific time log types and only allow entries up to the amount of time available. It would only display time log types that were available to the specific users bargaining unit, reducing the need for administrative assistance. Cogenix was able to leverage cutting edge .NET technology to develop a solution that exceeded client expectations by meeting or surpassing all solution requirements.

The Results The fully developed system has lead to increased efficiencies and improved monitoring by achieving the following objectives:

  • Eliminate the need for paper throughout the time log process.
  • Reduce the amount of administrative staff necessary to manage the time log process.
  • Check for availability of time in the requested time log type, only allowing entries that do not exceed the amount of available time.
  • Provide staff a simple, user-friendly interface that will allow them to easily enter their time log information.

The Technologies ASP.NET, Visual Studio.NET, C#, SQL Server 2008 R2

In Brief: Customer Reference Management System

The Problem
Adobe's challenge was to construct a system to support the management of their World Wide Customer Reference Program. Their existing system was not available to reference managers and other Adobe teams outside of their corporate offices in San Jose. It lacked a robust reporting component, which led to numerous hours spent generating ad hoc reports to detail the program status. This critical information was also not available to the people that needed it most, the outside sales force.

The Solution
The Cogenix team analyzed Adobe's current systems and business processes, working closely with key members of the worldwide reference group to identify specific needs. Their needs were evaluated to determine which could be met through integration with existing software and which would require custom solutions.

The Cogenix solution needed to be extended to reference managers and other Adobe teams through the Intranet Sales portal to provide reference information in a dynamic system. A secure web interface was needed to integrate with an existing custom document library and critical data from its 3rd-party software package. A Reference Dashboard would graphically group references into key metrics, giving user the ability to drill down into specific reference information to locate critical content. A robust reporting tool would provide management with detailed program status information.By leveraging the corporate intranet, the least expensive way to make information available to a broad set of employees, the Cogenix team overcame the challenge and delivered the solution under an aggressive schedule.

The Results
Via the Adobe corporate intranet, worldwide reference managers can securely manage the program through a centralized system. Corporate Marketing, Sales and Public Relations teams now a have access to timely searchable reference information from the Adobe sales portal. The results:

  • Reduced time to deliver reference content to the teams
  • Ability to provide empirical data to support increased program funding
  • Increased use of valuable customer reference information to help close critical enterprise deals
  • Integration with existing user authentication system to provide users seamless access to the applications

The Technologies
Flex, Flash Builder, ColdFusion, AJAX, ASP.NET, C#,SQL Server 2008 R2

In Brief: Extranet portal with a custom publishing application

The Problem
Homes & Land Corporation (Kirkland, WA) produces thirteen regional real estate magazines a month and needed a way to streamline the creation of these print publications. The Homes and Land publishing process was dependent on images and copy from thousands of real estate agents in the area. Meeting publishing deadlines and ensuring a satisfactory process for the agents was increasingly difficult.

The Solution
The Cogenix team designed a solution enabling all parties, from remote real estate agents to internal production designers, to participate in critical phases of the publishing process. The extranet application is a web-based page layout and publishing system. Agents can now simply upload the pictures and descriptive text for properties and control order of display on the pages. They can view proofs of upcoming publications online and make any changes before the magazine goes to press.

Internally, the system manages all functions of the business, and integrates tightly with the Homes and Land's CRM and accounting systems. It handles such diverse elements as page layout, billing, distribution mapping and import/export from multiple data sources. Many processes that were once manual are automated, and the need for tribal knowledge has been greatly reduced.

The Results
The result was a 70% improvement in the print publishing production cycle, lower support costs, and greater publishing capacity.

  • Improved agent satisfaction
  • Greater capacity enhanced revenue opportunities
  • Substantially lower customer support costs

The Technologies
ASP.NET, Visual Studio.NET, SQL Server 2005,Citrix, SalesLogix, PeachTree